The Canadian Jazz Scene By John Sherwood - 1196 Words

It’s not every day that you’ll have a concert that starts off with a fire alarm and ends in a fire alarm as well. With the Brock U Encore! Concert â€Å"The Canadian Jazz Scene† presented by John Sherwood, on February 10th, 2017 that is exactly how it went. You could say that it was letting you know that the night was going to be an interesting one ahead. Alongside John Sherwood, his co-musicians were Kevin Turcotte (trumpeter), Patrick Collins (bassist), Terry Clarke (drummer), and Mike Murley (saxophonist). Before the concert started there was the sound of the fire alarm filling the FirstOntario Performance Art Center. Once the fire alarm was turned off we could enter the theater and take our seats. Once the concert began, Sherwood came out†¦show more content†¦Which makes sense that Turcotte and Murley would be able to get along so well with their music because they have played music together before in the past. One of which was back in Toronto at The Rex in 2013, who also had Clarke playing the piano. When the song was finally done, the quintet stopped for a bit to discuss which song that they would want to play next, which fit into the concert because Sherwood did say at the beginning of the concert that the entire concert would be improvised. Once they concluded together, Sherwood came back to the mic and explained that they will be doing a B-Bop version of Charlie Parker Ornithology. He then gave a bit of history of B-Bop, explaining that it is a song or songs written over older songs, to give them a new and refreshing sound to them. The song started off extremely powerful the drum coming forward as one of the main instruments being heard when the middle of the song came from everyone slowed down before only the drum was the only instrument to be heard by the audience. Clarke slowed down and created a new tempo, that almost seemed misplaced from the previous half of the song, once he started to gain the tempo from the previous half, all the other musicians started to join in al ong with the song, regaining speed matching the harmony that they had created at the beginning of the song. Once the third song was

Risk Management and Service User - 3383 Words

Anita Byrne ACV5222 UNIT 504 DEVELOP HEALTH AND SAFETY AND RISK MANAGEMENT POLICIES, PROCEDURES AND PRACTICES IN HEALTH AND SOCIAL CARE OR CHILDREN AND YOUNG PEOPLE SETTINGS (M1) 1,1 understand the current legislative frame and organisational health, safety and risk management policies, procedures and practices that are relevant to health and social care or children and young peoples setting. As an organisation that manages health and safety we recognise that the relationship between controlling risks and general health is at the very centre of the business itself. The starting point for managing health and safety in the workplace which: †¢ demonstrates the practices commitment to health and safety and sets out†¦show more content†¦When staff discovered this, they informed senior staff who tried to explain why their actions could not be allowed to carry on as staff who helps the service user make her bed may sustain an injury. The family could not see that we have a legal requirement to work within the safety of the health and safety legislation. I did suggest that we highlight a repair/maintenance job for the bed to be lowered that is safe to use for both the service user and staff. Also within the workplace before an activity can be undertaken we are required to complete a risk assessment and any areas where we need to put safety measures in to limit the potential risks then this must be done before the activity can take place as well as demonstrating that we need to monitor staff’s working practices and review and update the risk assessment at the appropriate times. In delivering a registered care service all staff must have mandatory health and safety training before completing any given task whether this be fire safety, food hygiene, manual handling, infection control, first aid etc. if staff have not received this training then they cannot complete the task, thus ensuring that all service user’s welfare are giving top priority in line with quality and safety outcomes. As the acting registered care manager I need to complete regular health and safetyShow MoreRelatedRisk Of Harm And Abuse1525 Words   |  7 PagesLEARNING OUTCOME 3 3.1 EXTENT TO WHICH INDIVIDUALS ARE AT RISK OF HARM It would be untrue to claim that the care provided to service users protects them from risk. In fact, the care that service users receive could put them at risk of harm and abuse. Service users are exposed to risks like everybody else, except they might experience it to a different extent. These risks include but are not limited to the below; A. Physical: Because vulnerable people in most cases cannot express or defend themselvesRead MoreIs4550 Week 5 Lab1611 Words   |  7 Pagesfollowing tasks: * Identify risks, threats, and vulnerabilities in the 7 domains of a typical IT infrastructure * Review existing IT security policies as part of a policy framework definition * Align IT security policies throughout the 7 domains of a typical IT infrastructure as part of a layered security strategy * Identify gaps in the IT security policy framework definition * Recommend other IT security policies that can help mitigate all known risks, threats, and vulnerabilitiesRead MoreIs20071634 Words   |  7 Pagesof ISO27k implementers at ISO27001security.com Version 1 28th November 2007 0 INTRODUCTION 0.1 WHAT IS INFORMATION SECURITY? 0.2 WHY INFORMATION SECURITY IS NEEDED? 0.3 HOW TO ESTABLISH SECURITY REQUIREMENTS 0.4 ASSESSING SECURITY RISKS 0.5 SELECTING CONTROLS 0.6 INFORMATION SECURITY STARTING POINT Information security is defined as the preservation of confidentiality, integrity and availability of information †¦ Information security is defined as the preservation of confidentialityRead MoreA Brief Note On The Internal Revenue Service1153 Words   |  5 PagesThe Internal Revenue Service is trying to preserve and protect the availability, confidentiality, integrity, authentication, authorization and security controls of all employees and also the taxpayers. In the context of IRS information security, availability is generally expressed as the amount of time users can use a system, application and data, where user refers employees and taxpayers. Integrity refers the validity and accuracy of data. For IRS, data and information are intellectual propertyRead MoreDell Project Management Approach1081 Words   |  5 PagesDELL DEpLoymEnt DESIGn AnD ImpLEmEntAtIon Let Dell Services help eliminate complexity and accelerate deployment. our ApproAch IS DESIGnED to ImprovE SpEED AnD rEDucE rISk The Dell Project and Program Management approach enables the alignment of all elements of a client deployment. This standardized and easy-to-understand framework can be tailored as necessary to complement and integrate with existing customer processes. From the beginning, we work collaboratively with our customers inRead MoreCloud Computing And Its Impact On The Business Environment1480 Words   |  6 Pagesclear boost throughout the resource needs. Cloud computing is the most effective remedy intended for tasks progress today. Challenge and program management is frequently more and tougher. Organizations need to locate effective methods and keep pace with the alterations, in order to raise efficiency, effectiveness, and also economics of undertaking management of project. In a trial to gain the competitive edge, companies are increasingly looking regarding new and innovative solutions to cut down expensesRead MoreDenial Of Service ( Dos )1333 Words   |  6 PagesQUESTION ONE: Denial of Service (DoS) is a type of a computer security threat that is designed to attack a network and cripple it by flooding the network with useless traffic. A Dos attack exploits vulnerabilities in a TCP/IP implementation or targets specific operating systems or even specific computer applications. A DoS attack aims at ensuring authorized users do not have access to system resources. Common DoS attacks include buffer overflow, ping of death, smurf attack, TCP SYN attack and TeardropRead MoreSecurity And Privacy Of Cloud Computing Essay1667 Words   |  7 Pagesprivacy issues in cloud computing Cloud Computing is a process collecting the existing techniques and technologies , packaged within a new infrastructure that offers improved scalability , rapidly respond to change , faster start up time , reduced management costs and availability of resources for a short span of time . Cloud computing can be used by the following: If any one‘s own security is weak definitely they can use cloud computing. If the cloud providers are better than yours At security goalsRead MorePotential Hazards And Risks Of A Hazard1719 Words   |  7 Pagesview to potential hazards and risks that may occur whilst lone working. Hazards and risks are complimentary to each other. A hazard can be regarded as something that can cause definite harm in an unsafe environment – ‘A Hazard is a potential source of harm or adverse effect on a person or persons’ - (Holmes, 2010). A risk, similar to the effect of a hazard, however focus’ more on the probability or chance that the hazard may actually take effect or cause harm. ‘Risk is the likelihood that a personRead MoreTechnology Giant- Adobe Corporation859 Words   |  3 PagesAdobe products. This disaster shows what may happen to technology companies and how they may face reputational challenge as well as financial risk if computer system is not secured. Security disasters between Adobe and cloud computing environments have numerous differences. Security disasters in c loud computing environments can destroy all of the user data which can eventually destroy the business of that particular company. Cloud computing extends the context of technology beyond the imagination;

Bargaining Power of Suppliers Aggregation Of Supply free essay sample

BARGAINING POWER OF SUPPLIER †¢Bargaining power is the ability to influence the setting of prices. †¢The more concentrated and controlled the supply, the more power it wields against the market. †¢Monopolistics or quasi-monopolistic suppliers will use their power to extract better terms (higher profit margins or ) at the expense of the market. †¢In a truly competitive market, no one supplier can set the prices. Aggregation of Supply †¢Suppliers can group to wield more bargaining power. †¢This aggregation can take different shapes. †¢Cartels try to influence prices to their own advantage. In most developed countries cartels are illegal. †¢Sometimes suppliers have secret collusion agreements that are difficult to prosecute. †¢In most developed countries, a watchdog is responsible to protect well functioning markets from excessive supply aggregation. †¢Cartels, like monopolists, will prefer higher prices (i. e. higher profit margins) at lower quantity, thus choosing a point on the supply curve that will not supply for all the buyers that would buy at the lower free market price. Examples Industries facing powerful suppliers: The PC making industry faces the almost monopolistic power of operating system supplier. Microsoft has abused its power a number of times and had to be reined in by competition watchdogs all over the world. †¢Industries using diamonds, such as jewelry and electronics, face the huge power of DeBeers, that takes advantage of the supply concentration to achive dominant market share Industries facing weak suppliers: †¢Food processors can buy agricultural produce from many, weak small and medium farmers. †¢Retail stores can fill their shelves with many competing products from different producers. Airlines face a duopoly of two equally powerful competitors (like Airbus and Boeing in the aviation industry). Although they are both big and powerful, the threat of substitution is enough to keep their power at bay. BARGAINING POWER OF BUYER †¢Bargaining power is the ability to influence the setting of prices. †¢Monopsonist ic or quasi-monopsonistic buyers will use their power to extract better terms (higher profit margins or ) at the expense of the market. †¢In a truly competitive market, no one buyer can set the prices. Instead they are set by supply and demand. Prices are set by supply and demand and the market reaches the Pareto-optimal point where the highest possible number of buyers are satisfied at a price that still allow for the supplier to be profitable. Supply and Demand †¢The supply curve is the relationship between price and supplied quantity. Normally, the higher the price, the higher the supplied quantity as more supplier will be interested to produce and sell at a higher price. †¢The demand curve is the relationship between price and demanded quantity. Normally, the lower the price, the higher the demanded quantity as buyers will be willing to buy more at a lower price. In a truly competitive market, supply and demand meet at the price where the supplied quantity equals the demanded quantity. †¢If supplied quantity is higher, price will fall. †¢If demanded quantity is higher, price will raise. Examples Industries facing powerful buyers: †¢Defense contractors have a limited set of politically motivated buyers (governments). †¢Sub contractors to car makers have a limited set of potential clients, each commanding a large share of their market. Industries facing weak buyers: †¢Retailers face individual consumers with little or no power at all. BARRIERS TO ENTRY Barriers to entry are obstacles on the way of potential new entrant to enter the market and compete with the incumbents. * The difficulties of entering a market can shelter the incumbents against new entrants. * Incumbents profits are potentially higher than in a truly competitive market, at the expenses of their suppliers and buyers. * The higher the barriers to entry, the more power in the hand of the incumbents. The two most important barriers to entry are: * Capital requirements * Government policy and regulations There are plenty of other potential barriers that might scare new entrants away: * Proprietary products and knowledge Access to inputs and distribution * Economies of scale and other cost advantages * Switching costs and brand identity Examples Industries with high barriers of entry: * Car making: high upfront capital investment in manufacturing equipment; compliance with safety and emission rules and regulation, access to parts suppliers, development of a network of car dealerships, big marketing campaign to establish a new car brand with consumers. * Mining: access to inputs restricted through natural distribution and government licenses, very specific/proprietary exploration knowledge, big investment in machinery. Industries with low barriers of entry: * Computer Hardware retailing: everybody can start a home-based mail order business for computer parts. It takes little government permits, wholesaler are open for every reseller, there is no need to keep large stock, information is freely available on the internet. * Photography Services: little initial capital investment, no regulation, no economies of scale (the limiting factors are the photographers time and his geographical location). BARRIERS TO EXIT †¢Barriers to exit are obstacles to market players who realize that they will not turn a profit and would like to quit the market. The difficulties of exiting a market can force a player to keep competing as the least bad alternative. †¢The increased competition affects negatively the other incumbents. †¢Incumbents profits are potentially lower than in a truly competitive market, to the advantage of buyers. The most important barrier to exit is the lack of alternative, more prof itable use of the assets in which the business has already invested. The costs of producing a product or service can be roughly split into fixed and variable costs. †¢Fixed costs represent the up front investment in machinery and other assets needed to produce the product or service. Variable costs represent the additional per unit costs, labor and material. From an economic perspective, it makes sense to produce and sell an additional unit of product or service if the revenue generated covers at least for the variable costs. What is left beyond covering variable costs is a contribution to reduce the loss on the assets. Examples Industries with high barriers to exit: †¢Wireless Telecom: the production of an additional minute of wireless call costs virtually nothing, most costs being up front investment in expensive equipment deployment. Air Travel: adding a passenger to a scheduled airplane cost just a little bit of kerosene, as opposed to the huge cost of idle airplanes. Industries with low barriers to exit: †¢Retail: inventory can be moved to more profitable markets or liquidated. †¢Personal care services: labor is the most important price factor for these services. THREAT OF SUBSTITUTION †¢On a free market, buyers have the choice if there is a viable alternative. †¢Substitute source. The exactly same product is sourced by two or more distributors. †¢Full substitute products are products from different manufacturers that fulfill the exact same purpose. For example Kellogs corn flakes and generic brand corn flakes. †¢Partial substitues are products that only partially substitute each other. A holiday in Venice is not exactly the same as a holiday in Amsterdam, even though they are both cities and they both feature channels. Protecting against substitution †¢Distributors may try to protect themselves against substitution with exclusive distribution agreements. Buyers circumvent them with so called grey market imports. †¢Producers may try to protect their products with strong branding, trade marks, patents and other psychological and legal barriers against substitutes. Another way to protect from substitution is to make the products incompatible with competing products. An example are the different lens systems for SLR cameras. †¢In general, protectionism against substitutes is bad for the consumer/buyer and good for the seller. Examples Products/services facing a strong threat of substitution: †¢Washing powde r. A dozen of brands sitting on the shelves and waiting for consumers to pick them up. Consumer will often pick up the one that is on special on shopping day. †¢Retail Outlets. Dont like Wal*Mart? Shop at Carrefour. Products/services facing a weak threat of substitution: †¢Oil. Although alternative forms of energy are being studied and introduced, most engines today run on gasoline. Gasoline can not be replaced that quickly on a large scale. †¢Pharmaceuticals in the short term, because they are protected by patents. In the long term, generics can dent their market share and profits. ( http://www. photopla. net/wwp0503/substitutes. php) Barriers To Entry Barriers to entry are designed to block potential entrants from entering a market profitably. They seek to protect the monopoly power of existing (incumbent) firms in an industry and therefore maintain supernormal (monopoly) profits in the long run. Barriers to entry have the effect of making a market less contestable The economist Joseph Stigler defined an entry barrier as A cost of producing (at some or every rate of output) which must be borne by a firm which seeks to enter an industry but is not borne by firms already in the industry This emphasises the asymmetry in costs between the incumbent firm (already inside the market) and the potential entrant. If the existing businesses have managed to exploit some of the economies of scale that are available to firms in a particular industry, they have developed a cost advantage over potential entrants. They might use this advantage to cut prices if and when new suppliers enter the market, moving away from short run profit maximisation objectives but designed to inflict losses on new firms and protect their market position in the long run. EXAMPLES OF BARRIERS TO ENTRY Patents Giving the firm the legal protection to produce a patented product for a number of years (see below) Limit Pricing Firms may adopt predatory pricing policies by lowering prices to a level that would force any new entrants to operate at a loss Cost advantages Lower costs, perhaps through experience of being in the market for some time, allows the existing monopolist to cut prices and win price wars Advertising and marketing Developing consumer loyalty by establishing branded products can make successful entry into the market by new firms much more expensive. This is particularly important in markets such as cosmetics, confectionery and the motor car industry. Research and Development expenditure Heavy spending on research and development can act as a strong deterrent to potential entrants to an industry. Clearly much R spending goes on developing new products (see patents above) but there are also important spill-over effects which allow firms to improve their production processes and reduce unit costs. This makes the existing firms more competitive in the market and gives them a structural advantage over potential rival firms. Presence of sunk costs Some industries have very high start-up costs or a high ratio of fixed to variable costs. Some of these costs might be unrecoverable if an entrant opts to leave the market. This acts as a disincentive to enter the industry. International trade restrictions Trade restrictions such as tariffs and quotas should also be considered as a barrier to the entry of international competition in protected domestic markets. Sunk Costs Sunk Costs are costs that cannot be recovered if a businesses decides to leave an industry Examples include: Capital inputs that are specific to a particular industry and which have little or no resale value Money spent on advertising / marketing / research which cannot be carried forward into another market or industry When sunk costs are high, a market becomes less contestable. High sunk costs (including exit costs) act as a barrier to entry of new firms (they risk making huge losses if they decide to leave a market). A good example of substantial sunk costs occurred in 2001 when British Telecom announced it was scrapping its loss-making joint venture with US telecoms firm AT. The closure was estimated to lead to the loss of 2,300 jobs almost 40% of Concerts workforce. And, it will cost BT $2bn (? 1. 4bn) in impairment charges and restructuring costs, and ATT $5. 3bn.

White Angel By Michael Cunningham an Example of the Topic Literature Essays by

White Angel By Michael Cunningham Michael Cunningham was known for his enthusiasm in presenting the truths behind human realities in his written creations. He has been known as a multi-awarded writer who for so many ways, amidst the fact that he is a gay, have touched the hearts of his readers as to how they primarily perceive the real effects of human relationships within the personality developments of the individuals in the society. Their emotional perception of the different situations in the human environment has actually created a clarified presentation of the different characters of the stories that he has written. Need essay sample on "White Angel By Michael Cunningham" topic? We will write a custom essay sample specifically for you Proceed His story of the White Angel depicts the fact that there are those people who see more than what the actual situations perceive of a particular human individual. It could be noted that this story is indeed a touching scenario of a younger child who is able to see beyond what is actually seen from his brother. The emotional presentations herein were made strong through the fact that there are different metaphorical classifications used by the author to continuously deepen the effects of the scenarios that are supposed to picture the emotions of the characters. Undergraduates Usually Tell EssayLab specialists:How much do I have to pay someone to write my essay online?Professional writers suggest:Top Rated Essay Writing Service Hire Writers For Blogs Cheap Essay Help University Essay Writing Service This particular reading have received an award in the name of Cunningham as one of the most read and best written short stories in the American regions literature collections. Cunningham has actually been able to send the best ideas he had with regards brotherhood and love between blood-relatives that surpasses any sort of disabilities on the part of the personalities of the characters that he has used in the story. The story of Cunningham actually talks about a younger child idolizing his older brother who for some point is not that admirable at all to other people in their community. Why is this so? This is primarily because of the fact that his brother is known for his addiction in drugs and liquor as well as for the fact that he loves rock and roll music, which was before known as a type of music loved by the rebellious generations. Constantly seeing this fact about his brother however did not change his view of his brother at any point. It could be noted that through the development of the story, the younger child continued to search for something good in his brother. The faith that he has upon the older boy actually helped him in seeing what is beyond what the others see in his brother. Through the said presentation, Cunningham was able to identify the thicker sort of the effect of blood-relativity compared to that of the reactions that the world may actually imply on several individuals in the society. Those who are related to the said personalities, whether they are seen by the world as pests, it could be observed that families remain as the strong wall of support for the helpless and hopeless people in the society today. Understanding and Analyzing the Story Cunningham has already made a vague reputation in the world of American literature. It could be noted that through this particular short story, he was able to relieve that particular reputation that he has been carrying through the years of his writing profession. The metaphorical presentations that he has made use of in the completion of this particular story has been noted as one of the most impacting presentation that he has adapted to strengthen the emotional encounters in the story. The utilization of the different elements of nature to particularly represent the deepened emotional impact of the different scenarios among the characters situational positioning through the completion of the entire story. Along side the usage of the environmental elements such as the weather and the stillness of the night, he was also able to utilize the different items that existed within the environment of the characters to be able to help the readers picture in a much vivid appearance, what the characters actually feel about their different encounters in the story. The title was indeed suitable for the story as it depicts the theory that a young child as that of the one idolizing his brother amidst all the personality defects that he has as seen by the society serves as the mirror of the actual good insights of the other person. Since a young child believes on the undoubted faith that a person actually has a good side, the title of this short story is indeed appealing to most readers. This is true particularly to those readers who are in many ways able to conclude at the first glance of the title that the story would be about faithful innocence that is to be presented through one of the characters in a particular written work. Upon reading this material, it could be noted that there are different issues that has been presented that actually affects the family setting that is particularly present in the society today. It could be noted that this story presents an actual hopeful claim that there may still be something good within the personality of those people who are particularly affected by the different worldly influences of the society today. As the author himself noted in the preface of the story: life is different in the eyes of the young and innocent ones, they always see the good beyond the bad (Cunningahm, 25). The innocence of children has been used in this story as one of the primary reasons why the world still hopes for change among people who are obviously wronged by the society because of their characteristic and because of their works. The emotional impact of the story among the readers certainly strengthens the though that people who have been directed to the wrong path of living still posses a chance of changing their ways for the sake of those people who believe that they can indeed still change for good. Conclusion Writing and the collected literatures of the world certainly have different effects among people within the present society. Constant attention given to the focus of their themes and the impact of the presented stories with the lives of the people in the present society shall help readers understand what the messages of the stories actually want to convey. This is particularly why the different writings of Cunningham received different recognitions around the world. His writings and the approach that he uses in presenting his stories creates a reputation for his to take strong stand on the things that he believes in and thus affect the human society directly. As it could be noted through this analysis, his story on the White Angel actually affected the views of people as to how others should be seen amidst all the personality defects that they may have incurred in life. References: Cunningham, Michael. (1989). Bookclub in a box. Bookclub-In-A-Box; 2nd edition.

25 Favorite Portmanteau Words

25 Favorite Portmanteau Words 25 Favorite Portmanteau Words 25 Favorite Portmanteau Words By Mark Nichol One of the many compensating charms of the often infuriating English language is the ease with which speakers and writers may exercise creativity and inventiveness. One of its most inventive components is the portmanteau word one formed by combining two words into a single (and often deprecating and/or ironically humorous) term that denotes a new concept, or one for which a satisfactory term was heretofore unavailable. Here are twenty-five such terms, their parent words, and their meanings. 1. Affluenza (affluence/influenza): anxiety or dissatisfaction caused by submission to consumerism 2. Anacronym (anachronism/acronym): an acronym derived from a phrase no longer widely known (for example, radar) 3. Anticipointment (anticipation/disappointment): the letdown after hype gives way to reality 4. Backronym (back/acronym): a word presented as an acronym after the fact (for example, the name of the car brand Ford was derisively backronymed to stand for â€Å"Fix Or Repair Daily†) or mistakenly believed to be an acronym (the Morse code distress signal is erroneously said to stand for â€Å"Save Our Souls†) 5. Blaxploitation (black/exploitation): a genre of pulp entertainment most prevalent during the 1970s, when African American culture began to permeate US society that exploits clichà ©s about black people 6. Bodacious (bold/audacious): insolent or unrestrained, extraordinary or impressively large, or extremely attractive 7. Celebutant(e) (celebrity/debutant(e)): someone famous for being famous, with no apparent talent except self-promotion 8. Chillax (chill/relax): behave, calm down, or relax 9. Cocacolonization (Coca-Cola/colonization): the aggressive introduction or pervasive influence of American consumerism on other cultures 10. Cosplay (costume/play): wearing costumes and accessories that resemble those of characters from various forms of popular culture, or the subculture that engages in cosplay 11. Craptacular (crap/spectacular): entertainment so poor in quality as to be ironically captivating, or hyped but ultimately disappointing 12. Edutainment (education/entertainment): educational material presented in a format intended to attract with its entertainment value) 13. Frankenfood (Frankenstein/food): genetically modified food 14. Frenemy (friend/enemy): a supposed friend whose actions and/or behavior are characteristic of a foe 15. Gaydar (gay/radar): the ability to identify a person as a homosexual based on observation of the person’s appearance and/or behavior 16. Ginormous (gigantic/enormous): huge 17. Infotainment (information/entertainment): information presented in a format intended to attract with its entertainment value 18. Interrobang (interrogative/bang): a combination question mark and exclamation point 19. McMansion (McDonalds/mansion): a blandly generic large house 20. Metrosexual (metropolitan/heterosexual): a man who appears to be inordinately concerned about personal aesthetics and/or is perceived for this quality as being homosexual 21. Mockumentary (mock/documentary): a feature film that spoofs the documentary form 22. Netocracy (Internet/aristocracy): an elite demographic distinguished by facility with technology and online networking 23. Screenager (screen/teenager): the typical adolescent who indulges excessively in screen entertainment 24. Sexploitation (sex/exploitation): pulp entertainment intended primarily to titillate 25. Shopaholic (shop/alcoholic): someone addicted to shopping A portmanteau word, as described by Humpty Dumpty in Lewis Carroll’s Through the Looking-Glass, is (inspired by the word for a suitcase with two opposite compartments) a case of â€Å"two meanings packed up into one word.† Many such terms, most of which are in the mainstream vocabulary and some of which are not widely recognized as invented terms already exist. More mundane portmanteau words represent dual ideas in many contexts, including entertainment (cineplex, docudrama, infomercial), sports (heliskiing, parasailing, slurve), and technology (avionics, camcorder, pixel), as well as hybridization of breeds or species (cockapoo, jackalope, liger). Some older examples include electrocution (electricity/execution), motel (motor/hotel), motorcade (motor/cavalcade), prissy (prim/sissy, though it may be simply a variation of precise), rollicking (rolling/frolicking), and ruckus (ruction, rumpus). Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Vocabulary category, check our popular posts, or choose a related post below:100 Whimsical Words50 Latin Phrases You Should KnowProverb vs. Adage

Spring Break Guide for College Students

Spring Break Guide for College Students Spring break- that last little bit of time off before the end of the academic year. Its something everyone looks forward to because its one of the few times in college you truly get a break from the grind. At the same time, a week goes by fast, and you dont want to head back to class feeling youve wasted your free time. No matter what year you are in school, your budget or your vacation style, here are several ideas for what you can do to make the most out of your spring break. 1. Go Home If you go to school away from home, taking a trip back can be a nice change of pace from college life. And if youre one of those students who isnt great at setting aside time to call Mom and Dad or keeping up with friends at home, this is a great opportunity to make up for it. This can be one of your most affordable options, too, if youre trying to save money. 2. Volunteer See if any service-oriented campus organizations are putting together a volunteer-based spring break trip. Service trips like that offer a great opportunity to see a different part of the country (or the world) while helping others. If youre not interested in traveling far or cant afford a trip, ask organizations in your hometown if they could use a volunteer for a week. 3. Stay on Campus Whether you live really far away or youre just dont want to pack up for a week, you may be able to stay on campus during spring break. (Check your schools policies.) With most people gone on break, you can enjoy a quieter campus, rest up, catch up on school work or explore parts of town youve never had time to visit. 4. Revisit Your Hobbies Is there something you enjoy doing that you havent been able to continue doing at school? Drawing, wall climbing, creative writing, cooking, crafting, playing video games, playing music- whatever it is you love to do, make some time for it during spring break. 5. Take a Road Trip You dont have to drive across the country, but think about loading up your car with snacks and a couple of friends and hitting the road. You could check out some local tourist attractions, visit state or national parks or do a tour of your friends hometowns. 6. Visit a Friend If your spring breaks line up, plan to spend time with a friend who doesnt go to school with you. If your breaks dont fall at the same time, see if you can spend a few days where they live or at their school so you can catch up. 7. Do Something You Dont Get to Do at School What dont you have time for because of the busyness of class and extracurricular activities? Going to the movies? Camping? Reading for fun? Make time for one or more of those things you love to do. 8. Go on a Group Vacation This is the quintessential spring break. Get together with a bunch of your friends or classmates and plan a big trip. These vacations can cost more than many other spring break options, so do your best to plan in advance so you can save up. Ideally youll be able to save a lot by carpooling and sharing lodging. 9. Take a Family Trip When was the last time your family took a vacation together? If youd like to spend more time with your family, propose a vacation during your spring break. 10. Make Some Extra Cash You probably cant find a new job for just a week, but if you had a summer job or worked in high school, ask your employer if they could use some help while youre home. You could also ask your parents if theres any extra work at their jobs that you could help with. 11. Job Hunt Whether you need a summer gig, want an internship or are looking for your first post-grad job, spring break is a great time to focus on your job hunt. If youre applying to or attending grad school in the fall, spring break is a good time to prepare. 12. Catch Up on Assignments It may feel like youll never make up the work if youve fallen behind in class, but you might be able to catch up during spring break. Set goals for how much time you want to dedicate to studying, so you dont get to the end of break and realize youre farther behind than you were before. 13. Relax The demands of college will intensify after you get back from break, so make sure youre ready to face them. Get plenty of sleep, eat well, spend time outside, listen to music- do whatever you can to make sure you get back to school refreshed.

Personal Statement for scholarship Essay Example | Topics and Well Written Essays - 250 words

Personal Statement for scholarship - Essay Example During the period I was in college, I realize how much I wanted to further my education and on completing my associate degree, I enrolled at Ashford University for Bachelor’s degree in Psychology with a Minor in Childhood. As I studied at Ashford University, my craving for more education kept growing and I realized that I wanted more education. Being a wife to a military man for the last 25 years helped me realize the much psychological help need by military families and I felt that I needed more education to be able to provide that help. That is when I decided I needed to enroll in Walden University in the coming year to obtain Master’s in Mental Health Counseling with specialization in Trauma and Crisis Counseling. After completing my master, I plan to obtain a Doctorate degree in Psychology. This will give me great joy since I will have kept my promise to my mother and achieved my dream of offering psychological help to military families. My goal is to become a Military Family Life Consultant (MFLC), a program run by Military One Source and provides counseling to military families particularly in times of distress. Irrespective of my great desire to pursue Master’s degree, it will hard for my husband and me to fund my studies considering that I am still paying for my bachelor degree. That is why I decided to apply and hope to be awarded this Education Debt Reduction scholarship to help me achieve my dream. While I continue seeking for other scholarships, Education Debt Reduction scholarship will be profoundly

Memory and its contribution to understanding consumer behavioral Essay

Memory and its contribution to understanding consumer behavioral change. (Psychology in marketplace) - Essay Example (1999) Perception in consumer behaviour is guided by the awareness a consumer has with regards to his market and the products in the market.(Barry, 2010) This awareness comes from how a manufacturer or a producer advertises his/her products, so that the consumer becomes aware of those products, and then from there onwards he starts to demand the product which shall fulfil his needs of a comfortable life. (2009) Memory is one of the important factors in the determination of consumer needs and wants. Memory is shaped by a lot of other aspects which galvanize into one stream and help a consumer recall his desires, needs, and wants, modes of satisfaction, the affordability and finally the motivation to buy. Memory is characterised by all the knowledge the consumer has about a certain product. Obviously, memory is shaped when a consumer attaches himself to a product which fulfils his needs and desires. Therefore, it is pertinent for the producers to produce and market products which remain forever into the consumer’s sub conscious. The sub conscious is what guides the memory, and therefore it is very important to have a totally different, alien but attractive approach towards the marketing of the product, so that the consumer is reminded of the particular product when he goes to shop. Memory can be divided into two aspects: The short term memory and the long term memory. The short term memory is characterised by logos, trademarks, the firm’s name, the products name. Therefore, anything which is catchy may attract the attention of the consumer instantly. The long term memory is what counts for a specific producer in the long run to promote the products. Long term memory needs to be christened and rubbed on constantly by the producer with heavy marketing and advertising. (Flamand, 2010) Red Bull(2008) is a prime example of this. They have gone ahead with massive marketing of their product through

Pak mulls removing import duy on Indian Tea Essay Example for Free

Pak mulls removing import duy on Indian Tea Essay Free trade takes place when there are no barriers and no intrusions to trade put by the authority(government and trade organisations). Free trade allows goods and services to flow freely freely from one country to another. The opposite to free trade is Protectionism. There are many protectionism that the government of a particular country can impose on trade. Main types of protectionism: * Tariffs * Subsidies * Quotas * Embargoes The governement of Pakistan has imposed a trade barrier on the import of Tea from India. India tea is under a 10 percent import duty. Some possible reasons for the imposition of Import duty on Tea are given below. * To prevent over specialisation * To raise government revenue * To remove balance of payment deficits Given below is a graph that shows the effect of imposing import duty on the import of Tea. Due to the imposition of import duty the prices for Tea rises from P-world to P- import duty because of which the Supply curve shifts from S-world to S- world+ import duty . Therefore there is an overall consumer loss. Areas a,b,c and d shows the consumer loss. Area a shows the producers gain. Area b shows green loss. It is said to be a Green Loss because there is inefficiency that is creeping in this area as inefficient domestic producers are now producing this area at a higher price. Area c shows the government revenue due the import duty. Area d shows the net loss. d is not being produced or demanded due to the rise in prices, this shows the net loss towards the consumer. Tea is an important drink in every Pakistani house and Pakistan is the second largest importer of Tea. Therefore the demand curve for Tea in Pakistan is very inelastic. The smuggled tea is sold at a low cost but due to the Inelastic demand for Tea, The change in the price of tea should have a realively low change in the demand. However, the article states that Pakistan imports 140 million kg and 20 million kg is smuggled. This shows that 12.5 % of tea is smuggled, which is a very high rate. This indirectly shows that Tea inspite of being very inelastic in demand, a change in price will have a big effect on the demand. Area d in the above graph is consumer loss in Trade between India and Pakistan. However, this area is being demanded and supplied throught smuggling and illegal trade. Therefore, Area d can also be observed as the government loss of revenue. India and Kenya are the two main countrys supplying Pakistan with tea. Due to the drought in Kenya the prices have increased tremendously. This puts Pakistan in a very infavourable situation. S-world takes into account the imported supply of Tea from India and Kenya. Due to the import duty the price shifts from P world to P- import duty and the supply shifts from S- world to S- world+ import duty. Again due to the drougth the price shifts from P- import duty to P1 and the supply shifts from S- world+ import duty to S- world 2. Due to the very high prices people will stop consuming Tea and move to other alternatives like coffee. Also smuggling of Tea will increase tremendously. The net effect will have a tremedous loss of revenue for the government.

Interview with a Midwife Essay -- Interview Essays

â€Å"All over the world there exists in every society a small group of women who feel themselves strongly attracted to give care to other women during pregnancy and childbirth. Failure to make use of this group of highly motivated people is regrettable and a sin against the principle of subsidiarity.† Dr. Kloosterman, OB/GYN from Holland Chances are that terms such as â€Å"midwife† and â€Å"home birth† conjure up for you old-fashioned images of childbirth. These words may bring to mind scenes from old movies, but you’re not likely to associate them with the modern image of childbirth. Do you know anyone who has had a midwife-assisted birth or a home birth? Would you consider one? The version of childbirth that we’re used to is propagated by television and movies. A woman, huge with child, is rushed to the hospital when her water breaks. She is ushered into a delivery room and her husband hovers helplessly as nurses hook her up to IVs and monitors. The woman writhes in pain and demands relief from the painful contractions. Narcotic drugs are administered through her IV to dull the pain, or an epidural is inserted into the woman’s spine so that she cannot feel anything below her waist. When the baby is ready to be born, the doctor arrives dressed in surgical garb. The husband, nurses and doctor become a cheerleading squad, urging the woman to, â€Å"Push!† Moments later, a pink, screaming newborn is lifted up for the world to see. Variations on this theme include the cesarean section, where the woman is wheeled to the operating room where her doctors remove the baby through an incision in her abdomen. For one woman, this vision of childbirth is not the norm. Ana Rhodes is a midwife, and she is one of the only birth attendants available to... ...ucky has very limited choices. I remember something that Ana said during our interview: â€Å"My biggest influences are my repeat moms. They encourage me and love me as a good friend, and I know they will support me and have my back no matter what.† It strikes me that the relationship Ana develops with her clients is genuine and long-lasting. From the first meeting to the day your baby is born, Ana is with you every step of your pregnancy, which lies in stark contrast to the revolving door of doctors, nurse practitioners and residents you might encounter during a medically managed pregnancy and childbirth. The service that Ana provides to this community is selfless and driven by a passion for helping women. My hope is that midwifery will be recognized in Kentucky as the untapped resource that it is, and that hidden treasures such as Ana will have their chance to shine. Interview with a Midwife Essay -- Interview Essays â€Å"All over the world there exists in every society a small group of women who feel themselves strongly attracted to give care to other women during pregnancy and childbirth. Failure to make use of this group of highly motivated people is regrettable and a sin against the principle of subsidiarity.† Dr. Kloosterman, OB/GYN from Holland Chances are that terms such as â€Å"midwife† and â€Å"home birth† conjure up for you old-fashioned images of childbirth. These words may bring to mind scenes from old movies, but you’re not likely to associate them with the modern image of childbirth. Do you know anyone who has had a midwife-assisted birth or a home birth? Would you consider one? The version of childbirth that we’re used to is propagated by television and movies. A woman, huge with child, is rushed to the hospital when her water breaks. She is ushered into a delivery room and her husband hovers helplessly as nurses hook her up to IVs and monitors. The woman writhes in pain and demands relief from the painful contractions. Narcotic drugs are administered through her IV to dull the pain, or an epidural is inserted into the woman’s spine so that she cannot feel anything below her waist. When the baby is ready to be born, the doctor arrives dressed in surgical garb. The husband, nurses and doctor become a cheerleading squad, urging the woman to, â€Å"Push!† Moments later, a pink, screaming newborn is lifted up for the world to see. Variations on this theme include the cesarean section, where the woman is wheeled to the operating room where her doctors remove the baby through an incision in her abdomen. For one woman, this vision of childbirth is not the norm. Ana Rhodes is a midwife, and she is one of the only birth attendants available to... ...ucky has very limited choices. I remember something that Ana said during our interview: â€Å"My biggest influences are my repeat moms. They encourage me and love me as a good friend, and I know they will support me and have my back no matter what.† It strikes me that the relationship Ana develops with her clients is genuine and long-lasting. From the first meeting to the day your baby is born, Ana is with you every step of your pregnancy, which lies in stark contrast to the revolving door of doctors, nurse practitioners and residents you might encounter during a medically managed pregnancy and childbirth. The service that Ana provides to this community is selfless and driven by a passion for helping women. My hope is that midwifery will be recognized in Kentucky as the untapped resource that it is, and that hidden treasures such as Ana will have their chance to shine.

Composed upon Westminster Bridge and The World is too much with us

William Wordsworth, poet and writer, born on April 7th, 1770 in a small Cumberland village named Cochermouth, located on the northern edge of the Lake District. He attended infant school in the small town of Hawkshead, located in one of the most beautiful regions of the Lake District. Wordsworth remained at Hawkshead until the age of 16. There were some long and deeply impressive rumples through the country, which affected his poetry greatly. You will realize that he loves nature and had a deep loyalty to Britain, even though he lived in France and was married to a French woman. The two poems I will be discussing are; â€Å"The World is too much with us† and â€Å"Composed upon Westminster Bridge†. It is interesting to notice that both of these poems take on a Petrarchan sonnet form. The form of a sonnet consists of an octave (first 8 lines) and a sestate (last 6 lines). This gives us a total of 14 lines. However in â€Å"The World is too much with us† a unique and significant form is taken on; Wordsworth gives the octave 8 and a half lines while the sestate has only 5 and a half. Wordsworth uses the octave for the exposition or the theme and the sestate for the conclusion. â€Å"The World is too much with us† embodies one of the central ideas of the Romantic Movement in poetry, of which Wordsworth was a founder – that in our daily life, especially living in towns, we have lost touch with the renewing powers of nature. â€Å"Composed upon Westminster Bridge† is a magnificent sonnet, which shows Wordsworth appreciating and indeed demonstrating the beauty of a great city – though perhaps it is characteristic of his love for solitude, and is set in the early morning, when there is no bustle and noise. Throughout both sonnets Wordsworth cleverly employs the use of semicolons, colons, comma or just a full stop. His reasons for this is to make us pause, reflect and get the true meaning of the line we have just read. In the first two lines of â€Å"The World is too much with us† – The World is too much with us; late and soon Getting and spending, we lay waste our powers: Wordsworth uses both the semicolon and the colon and intends us to think â€Å"what world?† â€Å"which power?† he gets across that we are being engulfed in the materialistic world and have a lack of concern for nature, thus we take nature for granted and we waste our natural powers. In the corresponding lines of â€Å"Composed upon Westminster Bridge† – Earth has not anything to show more fair: Dull would he be of soal who could pass by A sight so touching in its majesty: Wordsworth utilizes a number of ploys to grab our attention. The opening line is a bold statement meaning he has not ever seen a better sight. The use of the word â€Å"earth† suggests the supreme quality of such beauty. He uses the words â€Å"earth†, â€Å"anything† and â€Å"fair† to indicate the entire world. In the second line syntax is put to use; â€Å"dull would he be of soul† as opposed to â€Å"he would be dull of soul†. This is for extra emphasis on the word â€Å"dull†. He also uses enjambment by allowing lines 2 and 3 to flow together as 1; this helps to stress ‘a sight so touching'. The repetition of the letter s sound helps to convey the ‘breathless' sense of admiration. Touching is a word that we can all relate to whereas majesty shows the importance of nature and how much he was startled by this view. In the next two lines of â€Å"The World is too much with us† – â€Å"Little we see in Nature that is ours; We have given our hearts away, a sordid boon!† Here Wordsworth gives nature a capital letter. This is the first indication in the poem of what it is about. Syntax again is used where he could have simply written â€Å"we see little in nature that is ours†, which means we don't recognise nature as being part of ours. In line two, the poet says â€Å"we have given our hearts away†, our heart is associated with love and without it he is implying we do not appreciate nature in the manner we should. A sordid boon is a phrase used to convey the meaning of a gift of no value. This hints that we no longer value our love by living in the materialistic world. Wordsworth uses personification in line four of â€Å"Composed upon Westminster Bridge†. A simile is also implied for further understanding. â€Å"This City now doth, like a garment, wear The beauty of the morning; silent, bare† Garment suggests a comfortable easy fit yet the world is more grand than say, clothing, and the beauty of the scene is enhanced by implications of resplendent finery. Another capital letter is used in the middle of the sentence on the word city. This shows the importance and beauty of the city. The two lines mean that the city now wears the beauty of the morning; again Wordsworth shows us his love and passion for nature. In the corresponding lines of â€Å"The World is too much with us† there is the same punctuation and language affects – â€Å"This Sea that bears her bosom to the moon; The winds that will be howling at all hours, And are up-gathered now like sleeping flowers; Again to show the importance of nature Wordsworth uses a capital letter on sea, which is most of our natural world today. Personification is used on these same lines – â€Å"the sea that bears ‘HER' bosom to the moon† and â€Å"the winds that will be ‘HOWLING' at all hours†. â€Å"Like sleeping flowers† is the simile implied to show the calming after the storm. The octave in â€Å"Composed upon Westminster Bridge† ends with: – â€Å"Open unto the fields, and to the sky; All bright and all glittering in the smokeless air.† You could almost say these statements are incorrect, but remember it was the 1800's when this sonnet was composed. When Wordsworth stood upon this bridge he could see everlasting green fields, surrounding London, that lead right to the horizon. Open is a word that could mean anything but in this poem it means that there is a light open feeling to the atmosphere. â€Å"Smokeless† – still, pure, unpolluted. Perhaps this reminds us of how the scene will change once days of smoky industry begin. â€Å"For this, for everything, we are out of tune; It moves us not.† These are the last one and a half lines of the octave in â€Å"The World is too much with us†. Wordsworth suggests here that we are out of tune. Thus hinting we are not in harmony with nature. This again shows the difference of tone. In â€Å"composed upon Westminster Bridge† the tone is a hushed, almost breathless admiration. He was surprised by sudden vision of splendor and became more emotional whereas he recognizes the materialistic living in â€Å"The World is too much with us†. The sestet of â€Å"The World is too much with us† opens with â€Å"Great God†. Wordsworth recognises God's great power of nature but he would also rather be a Pagan because Pagan's appreciated nature. He wants to see glimpses to make him less sad and a glimpse would keep the suspense and make him more aloof. Proteus and Triton are Greek Gods. Proteus: Greek sea God and Triton: one of a race of minor sea – Gods in Greek mythology, with a mans form but the tail of a fish, often depicted as carrying a shell – trumpet. In the sestet of â€Å"composed upon Westminster Bridge† Wordsworth seems very happy with the view of London city with the sun rising. He says such things as: â€Å"Never did the sun more beautifully steep†, and â€Å"Ne'er saw I, never felt, a calm so deep!† which is another cleaver use of syntax. This is a change from â€Å"The World is too much with us† as in that sonnet the wonderful natural scenery in which he was writing made him sad to think about how people don't appreciate it anymore. â€Å"Dear God† is also used in â€Å"composed upon Westminster Bridge†. This is maybe his prayer to God to keep nature so beautiful whereas in â€Å"The World is too much with us†, he used â€Å"Great God† as to say WAKE UP! We (the readers) can visualize and relate to the wonderful scenery Wordsworth describes effectively, with language and punctuation to convey his meaning.

Organisational Behaviour

CONTENT Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦1 Trends affecting the workplace †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦2 The changing workforce†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2 Workplace value and ethics †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 4 Interview outcome †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 5 Research outcome†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 6 Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 8 Reference list†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 9 Appendix A†¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 10 Appendix B†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 11 Introduction Organizational behaviour knowledge is very important for everyone. It not only benefits a person as an individual, but also influences organization events. There are five organizational behaviour trends in the workplace: globalization, the changing workforce, evolving employment relationships, virtual work, and workplace values and ethics. In this essay, we will talk about two of them which are the changing workforce and workplace values and ethics. For the changing workforce, as Mcshane and Travaglione (2007) said there are primary and secondary dimensions of workforce diversity. And those diversities can present both opportunities and challenges in organization. Workplace values and ethics is a significant part of organizational behaviour trends. It can dictate people’s priorities, preferences and desires’ (Mcshane & Travaglione 2007, p 13). In order to understand these two trends better, I interviewed a manager who has six years work experience in Seven-Eleven store. During this face-to face interview, some relevant questions were asked. And the research result is quite helpful. Trends affecting the workplace 1. The cha nging workforce With the development of globalisation, workforce diversity has become one of the most important trends that affect the workforce. People who work in the same workplace may have different religion, education and work experience. And those diversities can bring opportunities and challenges to an organization. Racial diversity Ethnic and racial diversity in the workplace is a core value in organization. For example, Canada is a diverse country with a number of ethnic groups. Visible minorities account for 10 per cent of the Canadian population in 1995 and this figure is expected to double by 2015 (Demers, cite in Seymen 2006). Furthermore, Atiyyah (cited in Seymen 2006)in his work, concentrates on workforce diversity which is composed of Americans, Europeans, mainly Asian countries such as India, Pakistan, Sri Lanka, Bangladesh, Iran and Persian Gulf countries. Today,with globalisation increasingly happening , majority of organisation have seen multicultural background employees as a important part of success in this highly diversified society. The advantage of having a multi cultural group of employees in an organization is it broadens an organization’s view as they exchange ideas and opinions, working towards making a better and more effective business decision. However a diversified organization also has its disadvantage. One of the problems to overcome is cross-cultural communication. For members of different culture, they interpret certain words, actions or signals differently. As Karoc-kakabadse and kouzmin (2001) highlights that different cultures have different understanding regarding the interaction process and the different style of dialogues. Some misunderstanding could occur due to different interpretation and cause workplace disagreements Therefore in a diversified environment, it is important to practice cultural awareness as to avoid misinterpretation which could lead to unproductive working attitudes within an organization. Women in workforce Compare to the many years ago, woman in the workforce have increased intensively. Women have proven to be better at managing staff in an organization as they are more people-orientated. As Mcshane and Travaglione (2007) suggest that compared to male managers, woman managers are more relationship orientated and adopt a stronger emphasis on teams and employee involvement. However in many occasion, woman have stronger family commitment compared to men. Therefore higher percentages of main position in organization are mostly men. On the other hand, woman have been increasingly joining the workforce as many organization have better working conditions offered to woman such as longer maternity leave and in some organizations, childcare services are introduced to help woman return to the workforce after childbirth. Generational diversity Generational diversity could present opportunities as well as challenges in an organization(Mcshane & Travaglione 2007). Basically, generation X and generation Y has different work values as generation X go for job security while generation Y goes more for job satisfaction, status and social involvement(Cinnamo & Gardner 2008). By understanding generational diversity, it could help to identify employees’ needs, in turn managers or employers could come up with organization policies that matches those needs which could result in better job satisfaction and also low employee turnover. Employee turnover disadvantages an organisation as recruitment cost time, effort and money. And retaining employees with experiences, and training employees giving them more skills could in turn help the organization reach greater heights. Advantages of generational diversity could be improved decision making and team performance on complex tasks. In a diverse society, a diverse workforce would provide a better customer service too. This is one of the reasons why some organizations choose employees of diversified backgrounds and generations. 2Workplace value and ethics Importance of values in workplace McDonald and Zepp (2007) define values as the embodiment of what an organization stands for, and should be the basis for the behaviour of its members. Value and ethics guide employees’ actions, behaviours and making decisions. The influence of family, religion , community will determine individual values, Within an organization, when employees have clash of values , It becomes very difficult for them to work together , therefore having a set of organization work policy is very important , it defines the appropriate ethics and values that employees should have. With increasing cultural diversity these days, it is very important to find shared values that majority in an organization believe in, to promote harmony and also increase efficiency as they work together. However due to society diversity, ethical conflict could occur. As Wartick and Wood (1998) defines ethical conflicts as dissonances among principles of right among principles of wrong. At a workplace, it is common to come across ethical conflict whereby both parties reckon they are right in their own way, making decision to the benefit of the organisation. In this situation, conflict resolution comes in, where they should together and put their differences aside, and come up with an ideal solution. Corporate social responsibility Corporate social responsible is the organization’s moral obligation towards all of its stakeholders. Otherwise as Kotler and Lee (2005) define corporate responsible is a commitment to improve community well-being through discretionary business practices and contributions of corporate resources. This refers to a voluntary commitment a business is making in choosing an implementing these practices rather than mandated by law or by other ethical issues. Big organizations like Westpac and McDonalds practice corporate social responsible. First and foremost, due to their finance ability, and also to its massive marketing campaigns which due to influences the public. According to Macdonald CSR report 2007, over the years, they have been involved in caring for the environment, contribution to the Australian economy, practicing food safety and responsible marketing, and also giving scholarship and grants to children. In recent years, organizations are no longer after just profit-making, corporate social responsible is getting more and more businesses attention. Interview outcome In order to under to understand these two trends better, a manager of Severn-Eleven who has six year experience has been interviewed. During the face-to-face interview, ten relevant questions were asked. Here is the interview outcome. The changing workforce a) What do you think is changing workforce? I think changing workforce is the replacement of skilled labour, and training employees when the situation is required. b) Do you think the changing workforce is important in the workplace? Yes. I think it is important in a workplace. c) Why do you think it is/or is not? With demands around us constantly changing, it is important for us to prepare ourselves with skills, knowledge that is needed to cope with these changes. If not it will be difficult for our business to compete in this harsh and competitive environment. d) What factors do you think can affect the changing workforce? Technology advance could affect the changing workforce. e) Is there cultural diversity within your employees? Why yes/no? Yes, I employ a mixture of races of employees within my organsation, and they get along pretty well. I chose employees from different background mainly because of the multi-cultural environment we have in Victoria, and also the ideas they be able to exchange as they work together. Workplace values and ethics a) What do you think are ethical values? Ethical values are what one think is right or wrong and it guides one’s actions. For example, here in 7-Eleven ethical principles are those tell the truth, take complaints seriously, treat customers and employees fairly and so on. b) Do you think ethical values are important in the workplace? Yes, it is important. ) Why do you think they are/or are not? They provide behaviour rules that can control one’s thoughts and actions. They can affect one’s decision making and organization’s operation. d) What factors do you think have affected the way we think about ethical behaviour at work? It may be past work experience, cultural practices and family influences. e) Do you think people’s ethical behaviour at wo rk is affected by what their colleagues or superiors are doing? Yes, as the working environment of a person could directly affect a person’s decision and actions. Research outcome According to this interview, it is evident that employers find the need for employees continue acquiring skills to keep up with the changing workforce. As technology advances, it increases challenges in the workplace. For example machines and computers replacing human labour. Uren (2009) stated during recession, women, by contrast, have done better in the services sector of the economy, which is not as severely affected by recessions as manufacturing. As intangible service can only be provide by human labour. When equipped with skills, it is not difficult to cope with the changing workforce. Generally there is agreement about the trends compared to the interview results as the employer interviewed emphasized about inquiring new skills, and also supports cultural diversity within her chosen employees. Upon entering an organisation, ethics and value do affect an employee’s attitude and judgment, however his or her values could be shaped by religion, family upbringing, past experiences, therefore it is something hard to change. Corporate social responsibility educates and affects not only the organisation’s external environment; it affects the internal environment as well. Employees could learn proper way ethics on the way, as the organisation carry out campaigns, and it could guide the employees, giving them the ability and knowledge to help the public and needy and cutting down on environmental harm. Upon reflecting, the results we have got from the interview were useful and also highlight the importance of the changing workforce and ethics and values in organsations. We would have a better idea of what to expect when u enter the workforce. My new knowledge would influence me to develop cultural awareness in this multi-cultural environment, and also to keep up with changes, by learning new skills on the way. Conclusion From the above literature review, we could conclude that generational and cultural diversity may not be a bad thing, it broadens employees’ views and prospects, allows them to exchange ideas and interact , bringing out better opportunities in the global market. However, there are its short-comings, like ethics and value conflict and also cross-cultural communication problems. These could lead to major issue like misinterpretation of information and employee conflicts, which could affect employee’s performance and productivity. In recent years, there are increasing women joining the workforce, furthermore, occupying main position in organisation. In some situations, women have proved to be better managers than men, as they use a more interactive style of management, and more sensitive to employee’s needs. When employees’ needs are fulfill, they are more likely to feel job satisfaction. Corporation social responsible are getting more organization attention and participation as it provides marketing purpose, and also educating the public with minimizing environmental harm and helping the needy. Compared to the past, organisations are not just for making profit, but also responsible to the public. Reference list Cennamo, L and Gardner, D 2008, ‘Generational differences in work values, outcomes and person-organization values fit’, Journal of Managerial Psychology, vol 23, no. 8, pp 891-906. Karoc-Kakabadse, N. and Kouzmin, A. (2001), ‘Low- and high-context communication patterns: towards mapping cross-cultural encounters’, Cross Cultural Management, vol. 8, no. 2, pp. 3-24. Kotler, P and Lee, N, 2005, Corporate social responsibility: doing the most good for your company and your cause, John Wiley and Sons, AUS Mcdonalds, G and Zepp, R 1989, ‘Business ethics: practical proposal’, Journal of Management Development, vol 8, no 1, pp 55-66. McDonald’s 2007, McDonald’s Australia Corporate Social Responsibility Report, McDonald’s, Australia, viewed on 31 Mar 2009. Mcshane, S and Travaglione T, 2007, Organisational Behaviour on the Pacific Rim, 2ed, McGraw-Hill, AUS Seymen, O 2006, ‘The cultural diversity phenomenon in organisations and different approaches for effective cultural diversity management: a literary review’, Cross Culture Management, vol 13, no 4, pp 296-315. Uren, D 2009, ‘One in four workers to go on welfare’, The Australia, 31 Mar, pp, 6. Wartick, S and Wood D, 1998, International business and society, Wiley-Blackwell, US Appendix A Interview Questions The changing workforce a) What do you think is changing workforce? b) Do you think the changing workforce is important in the workplace? c) Why do you think it is/or is not? d) What factors do you think can affect the changing workforce? e) Is there cultural diversity within your employees? Why yes/no? Workplace values and ethics a) What do you think are ethical values? b) Do you think ethical values are important in the workplace? ) Why do you think they are/or are not? d) What factors do you think have affected the way we think about ethical behaviour at work? e) Do you think people’s ethical behaviour at work is affected by what their colleagues or superiors are doing? Appendix B Summary Globalisation has brought challenges and opportunities to the workplace. In th e multi-cultural working environment, there are opportunities to learn more from people from diversified backgrounds, which encourages creativity and exchange of ideas. Challenges could be conflicts due to misinterpretation of message, and also cultural differences. An offensive action or word may not mean to be offensive to another person. Misinterpretation could lead to conflict within the organisation, and unrest in a workplace. Therefore active listening and cultural awareness should be practice in a workplace. Misinterpretation could also lead to inefficiency at work. Changing workforce could be due to technology advance whereby employees should continuously learning skills to cope with the changes. With inappropriate skills, it could lead to inefficient completion of task, and also affects organisation’s productivity. Workplace value and ethics could be a challenge as well, as everyone is different. Different individuals have different values and ethic affecting their decisions and action. Value and ethics of an individual are shaped from past experiences, family upbringing, schooling and religion. Therefore it is something very hard to change. But in a workplace, it is inevitable to work with individuals of different ethics and values. And in serious cases, there could be ethic and value conflicts which could slow down teamwork’s progress. Therefore it is important to always communication and listen to sort the best way out when a problem occur. Corporate social responsibility is getting the attention of many organsations now. Compared to many years ago, organisation now is not just about making profit. They are more concern about environmental harms, people who need help and also responsible marketing and advertising. For example McDonalds which does community work, do clean ups for the environment, discourage wastage, and helping the needy. Most importantly, they engaged in responsible marketing, where they care the food they produce to sell, the health issues and also obesity issues linked to their products. Organisational Behaviour CONTENT Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦1 Trends affecting the workplace †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦2 The changing workforce†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2 Workplace value and ethics †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 4 Interview outcome †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 5 Research outcome†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 6 Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 8 Reference list†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 9 Appendix A†¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 10 Appendix B†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 11 Introduction Organizational behaviour knowledge is very important for everyone. It not only benefits a person as an individual, but also influences organization events. There are five organizational behaviour trends in the workplace: globalization, the changing workforce, evolving employment relationships, virtual work, and workplace values and ethics. In this essay, we will talk about two of them which are the changing workforce and workplace values and ethics. For the changing workforce, as Mcshane and Travaglione (2007) said there are primary and secondary dimensions of workforce diversity. And those diversities can present both opportunities and challenges in organization. Workplace values and ethics is a significant part of organizational behaviour trends. It can dictate people’s priorities, preferences and desires’ (Mcshane & Travaglione 2007, p 13). In order to understand these two trends better, I interviewed a manager who has six years work experience in Seven-Eleven store. During this face-to face interview, some relevant questions were asked. And the research result is quite helpful. Trends affecting the workplace 1. The cha nging workforce With the development of globalisation, workforce diversity has become one of the most important trends that affect the workforce. People who work in the same workplace may have different religion, education and work experience. And those diversities can bring opportunities and challenges to an organization. Racial diversity Ethnic and racial diversity in the workplace is a core value in organization. For example, Canada is a diverse country with a number of ethnic groups. Visible minorities account for 10 per cent of the Canadian population in 1995 and this figure is expected to double by 2015 (Demers, cite in Seymen 2006). Furthermore, Atiyyah (cited in Seymen 2006)in his work, concentrates on workforce diversity which is composed of Americans, Europeans, mainly Asian countries such as India, Pakistan, Sri Lanka, Bangladesh, Iran and Persian Gulf countries. Today,with globalisation increasingly happening , majority of organisation have seen multicultural background employees as a important part of success in this highly diversified society. The advantage of having a multi cultural group of employees in an organization is it broadens an organization’s view as they exchange ideas and opinions, working towards making a better and more effective business decision. However a diversified organization also has its disadvantage. One of the problems to overcome is cross-cultural communication. For members of different culture, they interpret certain words, actions or signals differently. As Karoc-kakabadse and kouzmin (2001) highlights that different cultures have different understanding regarding the interaction process and the different style of dialogues. Some misunderstanding could occur due to different interpretation and cause workplace disagreements Therefore in a diversified environment, it is important to practice cultural awareness as to avoid misinterpretation which could lead to unproductive working attitudes within an organization. Women in workforce Compare to the many years ago, woman in the workforce have increased intensively. Women have proven to be better at managing staff in an organization as they are more people-orientated. As Mcshane and Travaglione (2007) suggest that compared to male managers, woman managers are more relationship orientated and adopt a stronger emphasis on teams and employee involvement. However in many occasion, woman have stronger family commitment compared to men. Therefore higher percentages of main position in organization are mostly men. On the other hand, woman have been increasingly joining the workforce as many organization have better working conditions offered to woman such as longer maternity leave and in some organizations, childcare services are introduced to help woman return to the workforce after childbirth. Generational diversity Generational diversity could present opportunities as well as challenges in an organization(Mcshane & Travaglione 2007). Basically, generation X and generation Y has different work values as generation X go for job security while generation Y goes more for job satisfaction, status and social involvement(Cinnamo & Gardner 2008). By understanding generational diversity, it could help to identify employees’ needs, in turn managers or employers could come up with organization policies that matches those needs which could result in better job satisfaction and also low employee turnover. Employee turnover disadvantages an organisation as recruitment cost time, effort and money. And retaining employees with experiences, and training employees giving them more skills could in turn help the organization reach greater heights. Advantages of generational diversity could be improved decision making and team performance on complex tasks. In a diverse society, a diverse workforce would provide a better customer service too. This is one of the reasons why some organizations choose employees of diversified backgrounds and generations. 2Workplace value and ethics Importance of values in workplace McDonald and Zepp (2007) define values as the embodiment of what an organization stands for, and should be the basis for the behaviour of its members. Value and ethics guide employees’ actions, behaviours and making decisions. The influence of family, religion , community will determine individual values, Within an organization, when employees have clash of values , It becomes very difficult for them to work together , therefore having a set of organization work policy is very important , it defines the appropriate ethics and values that employees should have. With increasing cultural diversity these days, it is very important to find shared values that majority in an organization believe in, to promote harmony and also increase efficiency as they work together. However due to society diversity, ethical conflict could occur. As Wartick and Wood (1998) defines ethical conflicts as dissonances among principles of right among principles of wrong. At a workplace, it is common to come across ethical conflict whereby both parties reckon they are right in their own way, making decision to the benefit of the organisation. In this situation, conflict resolution comes in, where they should together and put their differences aside, and come up with an ideal solution. Corporate social responsibility Corporate social responsible is the organization’s moral obligation towards all of its stakeholders. Otherwise as Kotler and Lee (2005) define corporate responsible is a commitment to improve community well-being through discretionary business practices and contributions of corporate resources. This refers to a voluntary commitment a business is making in choosing an implementing these practices rather than mandated by law or by other ethical issues. Big organizations like Westpac and McDonalds practice corporate social responsible. First and foremost, due to their finance ability, and also to its massive marketing campaigns which due to influences the public. According to Macdonald CSR report 2007, over the years, they have been involved in caring for the environment, contribution to the Australian economy, practicing food safety and responsible marketing, and also giving scholarship and grants to children. In recent years, organizations are no longer after just profit-making, corporate social responsible is getting more and more businesses attention. Interview outcome In order to under to understand these two trends better, a manager of Severn-Eleven who has six year experience has been interviewed. During the face-to-face interview, ten relevant questions were asked. Here is the interview outcome. The changing workforce a) What do you think is changing workforce? I think changing workforce is the replacement of skilled labour, and training employees when the situation is required. b) Do you think the changing workforce is important in the workplace? Yes. I think it is important in a workplace. c) Why do you think it is/or is not? With demands around us constantly changing, it is important for us to prepare ourselves with skills, knowledge that is needed to cope with these changes. If not it will be difficult for our business to compete in this harsh and competitive environment. d) What factors do you think can affect the changing workforce? Technology advance could affect the changing workforce. e) Is there cultural diversity within your employees? Why yes/no? Yes, I employ a mixture of races of employees within my organsation, and they get along pretty well. I chose employees from different background mainly because of the multi-cultural environment we have in Victoria, and also the ideas they be able to exchange as they work together. Workplace values and ethics a) What do you think are ethical values? Ethical values are what one think is right or wrong and it guides one’s actions. For example, here in 7-Eleven ethical principles are those tell the truth, take complaints seriously, treat customers and employees fairly and so on. b) Do you think ethical values are important in the workplace? Yes, it is important. ) Why do you think they are/or are not? They provide behaviour rules that can control one’s thoughts and actions. They can affect one’s decision making and organization’s operation. d) What factors do you think have affected the way we think about ethical behaviour at work? It may be past work experience, cultural practices and family influences. e) Do you think people’s ethical behaviour at wo rk is affected by what their colleagues or superiors are doing? Yes, as the working environment of a person could directly affect a person’s decision and actions. Research outcome According to this interview, it is evident that employers find the need for employees continue acquiring skills to keep up with the changing workforce. As technology advances, it increases challenges in the workplace. For example machines and computers replacing human labour. Uren (2009) stated during recession, women, by contrast, have done better in the services sector of the economy, which is not as severely affected by recessions as manufacturing. As intangible service can only be provide by human labour. When equipped with skills, it is not difficult to cope with the changing workforce. Generally there is agreement about the trends compared to the interview results as the employer interviewed emphasized about inquiring new skills, and also supports cultural diversity within her chosen employees. Upon entering an organisation, ethics and value do affect an employee’s attitude and judgment, however his or her values could be shaped by religion, family upbringing, past experiences, therefore it is something hard to change. Corporate social responsibility educates and affects not only the organisation’s external environment; it affects the internal environment as well. Employees could learn proper way ethics on the way, as the organisation carry out campaigns, and it could guide the employees, giving them the ability and knowledge to help the public and needy and cutting down on environmental harm. Upon reflecting, the results we have got from the interview were useful and also highlight the importance of the changing workforce and ethics and values in organsations. We would have a better idea of what to expect when u enter the workforce. My new knowledge would influence me to develop cultural awareness in this multi-cultural environment, and also to keep up with changes, by learning new skills on the way. Conclusion From the above literature review, we could conclude that generational and cultural diversity may not be a bad thing, it broadens employees’ views and prospects, allows them to exchange ideas and interact , bringing out better opportunities in the global market. However, there are its short-comings, like ethics and value conflict and also cross-cultural communication problems. These could lead to major issue like misinterpretation of information and employee conflicts, which could affect employee’s performance and productivity. In recent years, there are increasing women joining the workforce, furthermore, occupying main position in organisation. In some situations, women have proved to be better managers than men, as they use a more interactive style of management, and more sensitive to employee’s needs. When employees’ needs are fulfill, they are more likely to feel job satisfaction. Corporation social responsible are getting more organization attention and participation as it provides marketing purpose, and also educating the public with minimizing environmental harm and helping the needy. Compared to the past, organisations are not just for making profit, but also responsible to the public. Reference list Cennamo, L and Gardner, D 2008, ‘Generational differences in work values, outcomes and person-organization values fit’, Journal of Managerial Psychology, vol 23, no. 8, pp 891-906. Karoc-Kakabadse, N. and Kouzmin, A. (2001), ‘Low- and high-context communication patterns: towards mapping cross-cultural encounters’, Cross Cultural Management, vol. 8, no. 2, pp. 3-24. Kotler, P and Lee, N, 2005, Corporate social responsibility: doing the most good for your company and your cause, John Wiley and Sons, AUS Mcdonalds, G and Zepp, R 1989, ‘Business ethics: practical proposal’, Journal of Management Development, vol 8, no 1, pp 55-66. McDonald’s 2007, McDonald’s Australia Corporate Social Responsibility Report, McDonald’s, Australia, viewed on 31 Mar 2009. Mcshane, S and Travaglione T, 2007, Organisational Behaviour on the Pacific Rim, 2ed, McGraw-Hill, AUS Seymen, O 2006, ‘The cultural diversity phenomenon in organisations and different approaches for effective cultural diversity management: a literary review’, Cross Culture Management, vol 13, no 4, pp 296-315. Uren, D 2009, ‘One in four workers to go on welfare’, The Australia, 31 Mar, pp, 6. Wartick, S and Wood D, 1998, International business and society, Wiley-Blackwell, US Appendix A Interview Questions The changing workforce a) What do you think is changing workforce? b) Do you think the changing workforce is important in the workplace? c) Why do you think it is/or is not? d) What factors do you think can affect the changing workforce? e) Is there cultural diversity within your employees? Why yes/no? Workplace values and ethics a) What do you think are ethical values? b) Do you think ethical values are important in the workplace? ) Why do you think they are/or are not? d) What factors do you think have affected the way we think about ethical behaviour at work? e) Do you think people’s ethical behaviour at work is affected by what their colleagues or superiors are doing? Appendix B Summary Globalisation has brought challenges and opportunities to the workplace. In th e multi-cultural working environment, there are opportunities to learn more from people from diversified backgrounds, which encourages creativity and exchange of ideas. Challenges could be conflicts due to misinterpretation of message, and also cultural differences. An offensive action or word may not mean to be offensive to another person. Misinterpretation could lead to conflict within the organisation, and unrest in a workplace. Therefore active listening and cultural awareness should be practice in a workplace. Misinterpretation could also lead to inefficiency at work. Changing workforce could be due to technology advance whereby employees should continuously learning skills to cope with the changes. With inappropriate skills, it could lead to inefficient completion of task, and also affects organisation’s productivity. Workplace value and ethics could be a challenge as well, as everyone is different. Different individuals have different values and ethic affecting their decisions and action. Value and ethics of an individual are shaped from past experiences, family upbringing, schooling and religion. Therefore it is something very hard to change. But in a workplace, it is inevitable to work with individuals of different ethics and values. And in serious cases, there could be ethic and value conflicts which could slow down teamwork’s progress. Therefore it is important to always communication and listen to sort the best way out when a problem occur. Corporate social responsibility is getting the attention of many organsations now. Compared to many years ago, organisation now is not just about making profit. They are more concern about environmental harms, people who need help and also responsible marketing and advertising. For example McDonalds which does community work, do clean ups for the environment, discourage wastage, and helping the needy. Most importantly, they engaged in responsible marketing, where they care the food they produce to sell, the health issues and also obesity issues linked to their products. Organisational Behaviour CONTENT Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦1 Trends affecting the workplace †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦2 The changing workforce†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2 Workplace value and ethics †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 4 Interview outcome †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 5 Research outcome†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 6 Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 8 Reference list†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 9 Appendix A†¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 10 Appendix B†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 11 Introduction Organizational behaviour knowledge is very important for everyone. It not only benefits a person as an individual, but also influences organization events. There are five organizational behaviour trends in the workplace: globalization, the changing workforce, evolving employment relationships, virtual work, and workplace values and ethics. In this essay, we will talk about two of them which are the changing workforce and workplace values and ethics. For the changing workforce, as Mcshane and Travaglione (2007) said there are primary and secondary dimensions of workforce diversity. And those diversities can present both opportunities and challenges in organization. Workplace values and ethics is a significant part of organizational behaviour trends. It can dictate people’s priorities, preferences and desires’ (Mcshane & Travaglione 2007, p 13). In order to understand these two trends better, I interviewed a manager who has six years work experience in Seven-Eleven store. During this face-to face interview, some relevant questions were asked. And the research result is quite helpful. Trends affecting the workplace 1. The cha nging workforce With the development of globalisation, workforce diversity has become one of the most important trends that affect the workforce. People who work in the same workplace may have different religion, education and work experience. And those diversities can bring opportunities and challenges to an organization. Racial diversity Ethnic and racial diversity in the workplace is a core value in organization. For example, Canada is a diverse country with a number of ethnic groups. Visible minorities account for 10 per cent of the Canadian population in 1995 and this figure is expected to double by 2015 (Demers, cite in Seymen 2006). Furthermore, Atiyyah (cited in Seymen 2006)in his work, concentrates on workforce diversity which is composed of Americans, Europeans, mainly Asian countries such as India, Pakistan, Sri Lanka, Bangladesh, Iran and Persian Gulf countries. Today,with globalisation increasingly happening , majority of organisation have seen multicultural background employees as a important part of success in this highly diversified society. The advantage of having a multi cultural group of employees in an organization is it broadens an organization’s view as they exchange ideas and opinions, working towards making a better and more effective business decision. However a diversified organization also has its disadvantage. One of the problems to overcome is cross-cultural communication. For members of different culture, they interpret certain words, actions or signals differently. As Karoc-kakabadse and kouzmin (2001) highlights that different cultures have different understanding regarding the interaction process and the different style of dialogues. Some misunderstanding could occur due to different interpretation and cause workplace disagreements Therefore in a diversified environment, it is important to practice cultural awareness as to avoid misinterpretation which could lead to unproductive working attitudes within an organization. Women in workforce Compare to the many years ago, woman in the workforce have increased intensively. Women have proven to be better at managing staff in an organization as they are more people-orientated. As Mcshane and Travaglione (2007) suggest that compared to male managers, woman managers are more relationship orientated and adopt a stronger emphasis on teams and employee involvement. However in many occasion, woman have stronger family commitment compared to men. Therefore higher percentages of main position in organization are mostly men. On the other hand, woman have been increasingly joining the workforce as many organization have better working conditions offered to woman such as longer maternity leave and in some organizations, childcare services are introduced to help woman return to the workforce after childbirth. Generational diversity Generational diversity could present opportunities as well as challenges in an organization(Mcshane & Travaglione 2007). Basically, generation X and generation Y has different work values as generation X go for job security while generation Y goes more for job satisfaction, status and social involvement(Cinnamo & Gardner 2008). By understanding generational diversity, it could help to identify employees’ needs, in turn managers or employers could come up with organization policies that matches those needs which could result in better job satisfaction and also low employee turnover. Employee turnover disadvantages an organisation as recruitment cost time, effort and money. And retaining employees with experiences, and training employees giving them more skills could in turn help the organization reach greater heights. Advantages of generational diversity could be improved decision making and team performance on complex tasks. In a diverse society, a diverse workforce would provide a better customer service too. This is one of the reasons why some organizations choose employees of diversified backgrounds and generations. 2Workplace value and ethics Importance of values in workplace McDonald and Zepp (2007) define values as the embodiment of what an organization stands for, and should be the basis for the behaviour of its members. Value and ethics guide employees’ actions, behaviours and making decisions. The influence of family, religion , community will determine individual values, Within an organization, when employees have clash of values , It becomes very difficult for them to work together , therefore having a set of organization work policy is very important , it defines the appropriate ethics and values that employees should have. With increasing cultural diversity these days, it is very important to find shared values that majority in an organization believe in, to promote harmony and also increase efficiency as they work together. However due to society diversity, ethical conflict could occur. As Wartick and Wood (1998) defines ethical conflicts as dissonances among principles of right among principles of wrong. At a workplace, it is common to come across ethical conflict whereby both parties reckon they are right in their own way, making decision to the benefit of the organisation. In this situation, conflict resolution comes in, where they should together and put their differences aside, and come up with an ideal solution. Corporate social responsibility Corporate social responsible is the organization’s moral obligation towards all of its stakeholders. Otherwise as Kotler and Lee (2005) define corporate responsible is a commitment to improve community well-being through discretionary business practices and contributions of corporate resources. This refers to a voluntary commitment a business is making in choosing an implementing these practices rather than mandated by law or by other ethical issues. Big organizations like Westpac and McDonalds practice corporate social responsible. First and foremost, due to their finance ability, and also to its massive marketing campaigns which due to influences the public. According to Macdonald CSR report 2007, over the years, they have been involved in caring for the environment, contribution to the Australian economy, practicing food safety and responsible marketing, and also giving scholarship and grants to children. In recent years, organizations are no longer after just profit-making, corporate social responsible is getting more and more businesses attention. Interview outcome In order to under to understand these two trends better, a manager of Severn-Eleven who has six year experience has been interviewed. During the face-to-face interview, ten relevant questions were asked. Here is the interview outcome. The changing workforce a) What do you think is changing workforce? I think changing workforce is the replacement of skilled labour, and training employees when the situation is required. b) Do you think the changing workforce is important in the workplace? Yes. I think it is important in a workplace. c) Why do you think it is/or is not? With demands around us constantly changing, it is important for us to prepare ourselves with skills, knowledge that is needed to cope with these changes. If not it will be difficult for our business to compete in this harsh and competitive environment. d) What factors do you think can affect the changing workforce? Technology advance could affect the changing workforce. e) Is there cultural diversity within your employees? Why yes/no? Yes, I employ a mixture of races of employees within my organsation, and they get along pretty well. I chose employees from different background mainly because of the multi-cultural environment we have in Victoria, and also the ideas they be able to exchange as they work together. Workplace values and ethics a) What do you think are ethical values? Ethical values are what one think is right or wrong and it guides one’s actions. For example, here in 7-Eleven ethical principles are those tell the truth, take complaints seriously, treat customers and employees fairly and so on. b) Do you think ethical values are important in the workplace? Yes, it is important. ) Why do you think they are/or are not? They provide behaviour rules that can control one’s thoughts and actions. They can affect one’s decision making and organization’s operation. d) What factors do you think have affected the way we think about ethical behaviour at work? It may be past work experience, cultural practices and family influences. e) Do you think people’s ethical behaviour at wo rk is affected by what their colleagues or superiors are doing? Yes, as the working environment of a person could directly affect a person’s decision and actions. Research outcome According to this interview, it is evident that employers find the need for employees continue acquiring skills to keep up with the changing workforce. As technology advances, it increases challenges in the workplace. For example machines and computers replacing human labour. Uren (2009) stated during recession, women, by contrast, have done better in the services sector of the economy, which is not as severely affected by recessions as manufacturing. As intangible service can only be provide by human labour. When equipped with skills, it is not difficult to cope with the changing workforce. Generally there is agreement about the trends compared to the interview results as the employer interviewed emphasized about inquiring new skills, and also supports cultural diversity within her chosen employees. Upon entering an organisation, ethics and value do affect an employee’s attitude and judgment, however his or her values could be shaped by religion, family upbringing, past experiences, therefore it is something hard to change. Corporate social responsibility educates and affects not only the organisation’s external environment; it affects the internal environment as well. Employees could learn proper way ethics on the way, as the organisation carry out campaigns, and it could guide the employees, giving them the ability and knowledge to help the public and needy and cutting down on environmental harm. Upon reflecting, the results we have got from the interview were useful and also highlight the importance of the changing workforce and ethics and values in organsations. We would have a better idea of what to expect when u enter the workforce. My new knowledge would influence me to develop cultural awareness in this multi-cultural environment, and also to keep up with changes, by learning new skills on the way. Conclusion From the above literature review, we could conclude that generational and cultural diversity may not be a bad thing, it broadens employees’ views and prospects, allows them to exchange ideas and interact , bringing out better opportunities in the global market. However, there are its short-comings, like ethics and value conflict and also cross-cultural communication problems. These could lead to major issue like misinterpretation of information and employee conflicts, which could affect employee’s performance and productivity. In recent years, there are increasing women joining the workforce, furthermore, occupying main position in organisation. In some situations, women have proved to be better managers than men, as they use a more interactive style of management, and more sensitive to employee’s needs. When employees’ needs are fulfill, they are more likely to feel job satisfaction. Corporation social responsible are getting more organization attention and participation as it provides marketing purpose, and also educating the public with minimizing environmental harm and helping the needy. Compared to the past, organisations are not just for making profit, but also responsible to the public. Reference list Cennamo, L and Gardner, D 2008, ‘Generational differences in work values, outcomes and person-organization values fit’, Journal of Managerial Psychology, vol 23, no. 8, pp 891-906. Karoc-Kakabadse, N. and Kouzmin, A. (2001), ‘Low- and high-context communication patterns: towards mapping cross-cultural encounters’, Cross Cultural Management, vol. 8, no. 2, pp. 3-24. Kotler, P and Lee, N, 2005, Corporate social responsibility: doing the most good for your company and your cause, John Wiley and Sons, AUS Mcdonalds, G and Zepp, R 1989, ‘Business ethics: practical proposal’, Journal of Management Development, vol 8, no 1, pp 55-66. McDonald’s 2007, McDonald’s Australia Corporate Social Responsibility Report, McDonald’s, Australia, viewed on 31 Mar 2009. Mcshane, S and Travaglione T, 2007, Organisational Behaviour on the Pacific Rim, 2ed, McGraw-Hill, AUS Seymen, O 2006, ‘The cultural diversity phenomenon in organisations and different approaches for effective cultural diversity management: a literary review’, Cross Culture Management, vol 13, no 4, pp 296-315. Uren, D 2009, ‘One in four workers to go on welfare’, The Australia, 31 Mar, pp, 6. Wartick, S and Wood D, 1998, International business and society, Wiley-Blackwell, US Appendix A Interview Questions The changing workforce a) What do you think is changing workforce? b) Do you think the changing workforce is important in the workplace? c) Why do you think it is/or is not? d) What factors do you think can affect the changing workforce? e) Is there cultural diversity within your employees? Why yes/no? Workplace values and ethics a) What do you think are ethical values? b) Do you think ethical values are important in the workplace? ) Why do you think they are/or are not? d) What factors do you think have affected the way we think about ethical behaviour at work? e) Do you think people’s ethical behaviour at work is affected by what their colleagues or superiors are doing? Appendix B Summary Globalisation has brought challenges and opportunities to the workplace. In th e multi-cultural working environment, there are opportunities to learn more from people from diversified backgrounds, which encourages creativity and exchange of ideas. Challenges could be conflicts due to misinterpretation of message, and also cultural differences. An offensive action or word may not mean to be offensive to another person. Misinterpretation could lead to conflict within the organisation, and unrest in a workplace. Therefore active listening and cultural awareness should be practice in a workplace. Misinterpretation could also lead to inefficiency at work. Changing workforce could be due to technology advance whereby employees should continuously learning skills to cope with the changes. With inappropriate skills, it could lead to inefficient completion of task, and also affects organisation’s productivity. Workplace value and ethics could be a challenge as well, as everyone is different. Different individuals have different values and ethic affecting their decisions and action. Value and ethics of an individual are shaped from past experiences, family upbringing, schooling and religion. Therefore it is something very hard to change. But in a workplace, it is inevitable to work with individuals of different ethics and values. And in serious cases, there could be ethic and value conflicts which could slow down teamwork’s progress. Therefore it is important to always communication and listen to sort the best way out when a problem occur. Corporate social responsibility is getting the attention of many organsations now. Compared to many years ago, organisation now is not just about making profit. They are more concern about environmental harms, people who need help and also responsible marketing and advertising. For example McDonalds which does community work, do clean ups for the environment, discourage wastage, and helping the needy. Most importantly, they engaged in responsible marketing, where they care the food they produce to sell, the health issues and also obesity issues linked to their products.